Work Orders
Submit requests, review status, follow progress, and access completion details.
Sterling Client Portal
One secure entry point for clients, properties, work orders, assets, and reports.
The Sterling Client Portal provides authorized users with access to operational information, service activity, documents, communication, and connected Sterling platforms.
Authorized Client Access
Secure access designed around your organization.
User permissions, property visibility, work activity, reporting, and service records.
What Clients Can Access
Operational visibility through one organized portal.
Access will depend on the client's account, subscription, organizational role, permissions, and enabled platform features.
Properties
Review assigned locations, facility information, contacts, and operational records.
Assets
View equipment, building systems, service history, condition, and related documentation.
Preventive Maintenance
Review recurring schedules, upcoming service, completed tasks, and maintenance records.
Documents
Access approved reports, photos, manuals, proposals, warranties, and supporting files.
Reports & Insights
Review service activity, readiness information, operational trends, and portfolio visibility.
Role-Based Access
The right information for the right user.
Client access is structured according to organization, assigned properties, user role, and permission level.
This helps maintain security while giving facility teams the visibility required to manage their responsibilities.
Client Administrators
Broader portfolio, user, approval, reporting, and operational access.
Client Users
Access to assigned properties, requests, records, communication, and service activity.
Additional Authorized Roles
Access may be configured for managers, technicians, reviewers, or other approved users.
Client Portal Access
Sign in to your authorized Sterling environment.
The production login destination will be connected during the authentication and integration phase.
Authorized Users
Access is limited to approved users associated with a Sterling client organization.
Controlled Permissions
Visibility may be limited by property, role, organization, or assigned responsibility.
Protected Information
Security, authentication, audit, and privacy controls will be finalized before production launch.